Software Built for Day Spas and Wellness Studios

Scheduling around long treatments and room turnover

Spa services like deep tissue massages, facials or body wraps often run 60 to 120 minutes, and rooms need time to reset between guests. SoftBela's calendar lets you build in buffer time after each treatment for cleaning and setup, so the next guest is never rushed into a room that is not ready. Day, week and month views help front desk staff see which treatment rooms and therapists are free at a glance. The public online booking page lets guests reserve specific treatments directly, reducing phone calls during peak weekend hours when spas are typically busiest.

• Buffers for room turnover between treatments
• Day, week and month calendar views
• Public booking page for treatment selection
• No-show tracking for missed appointments

Checkout for treatments and retail skincare

Many spa visits end with a guest buying a retail skincare product recommended during their treatment. SoftBela's point of sale combines the treatment charge and any retail purchase on one ticket, recording the payment method, whether cash, card, bank transfer, mobile money or a split payment. Retail stock updates automatically with each sale, so your skincare shelf count stays current without a manual recount at closing. A4 invoices are available for guests who need a formal receipt, common for corporate wellness packages or gift certificate redemptions.

• Treatment and retail on one ticket
• Cash, card, bank transfer, mobile money
• Automatic retail stock updates
• A4 invoices for corporate guests

Inventory for oils, skincare and spa supplies

Massage oils, facial masks, towels and retail skincare lines all need steady restocking, and a spa cannot pause a treatment because a product ran out. SoftBela's inventory module tracks each product with its supplier and stock movement history, and low-stock alerts flag items before they run out. This helps spa managers plan reorders around busy seasons like holidays when gift packages and retail sales both increase. Because both retail sales and treatment usage move through the same system, stock counts reflect what actually left the shelf and the treatment room.

Staff schedules for therapists and estheticians

Spas typically employ a mix of massage therapists, estheticians and front desk staff, often working different days and shifts. SoftBela's staff management module lets you assign roles, set individual schedules and track commission on treatments performed, so payroll reflects actual bookings rather than approximate hours. Managers can see workload across the team, helping distribute new bookings to therapists with open availability instead of overloading a single popular therapist. The audit log records schedule or pricing changes, useful in spas with multiple managers coordinating shifts.

• Individual schedules per therapist
• Commission tracked per treatment
• Audit log of schedule changes

Reports for treatment and retail performance

Spa owners need visibility into which treatments and retail products actually generate revenue across a season. SoftBela's reports break down income by treatment type, therapist and time period, so you can spot whether massages or facials are carrying a given month. Profitability reports weigh revenue against recorded expenses such as product and supply costs. Multi-location spa groups can compare branch performance on one dashboard, and customer segments help identify guests who spend on both treatments and retail for targeted loyalty offers.