Salon & Barbershop Management

Run Your Hair Salon Booking, Checkout and Staff Together

Hair salons run on stylist schedules, color and product sales, and repeat clients. SoftBela ties the calendar, checkout and customer records together so none of that runs on paper.

Stylist-based calendar

Each stylist keeps their own schedule while the salon owner sees the full week across the team.

Service and product checkout

Ring up a cut, color and retail shampoo together on one invoice at checkout.

Commission by stylist

Set commission rules per stylist so payroll matches the services they actually completed.

Client color history

Store notes on past color formulas and treatments directly on the client profile.

A calendar that fits a stylist team

Hair salons typically run several stylists with different specialties, from cutting to color to chemical treatments, and each service takes a different amount of time. SoftBela lets each stylist keep an individual calendar while the salon owner views everyone together in a day, week or month layout. This makes it easier to see which stylist has an open slot for a walk-in client and which is fully booked for the afternoon. Buffers between appointments give stylists time to clean their station or let color processing finish before the next client sits down.

Individual calendar per stylist
Combined week view for the whole team
Buffers for cleanup and color processing time
No-show tracking on client profiles

Booking hair services online

The public booking page lists services such as cuts, color, treatments and styling with their prices, and clients can choose a specific stylist or the next available one. This is useful for salons where certain stylists specialize in color work while others focus on cutting, since the booking page only shows a stylist for services they actually perform. Because the page and the in-salon calendar share the same data, a client booking online at night already has their slot reserved by the time the salon opens.

Services and prices listed by stylist specialty
Book a preferred stylist or next available
Live calendar with no manual updates needed
Accessible on any phone browser

Selling services and retail hair products

Many hair salons sell shampoo, conditioner and styling products alongside the services performed that day. SoftBela's point of sale lets front desk staff add both to the same checkout, accepting cash, card payments through Visa or Mastercard, bank transfer, mobile money such as m-Pesa, e-Mola or mKesh, split payments, or other payment types entered manually. An A4 invoice is created for the client automatically, and refunds can be recorded if a product comes back or a service is adjusted after the fact.

Services and retail products on one checkout
Multiple payment methods including mobile money
A4 invoice generated for every sale
Refunds recorded against the original transaction

Paying stylists on commission

Staff management lets a salon owner set commission percentages per stylist, along with their schedule and role-based access to the system. Because every checkout is linked to the stylist who performed the service, commission calculations reflect actual completed work rather than an estimate from memory. This matters for salons that pay a mix of hourly and commission rates, since reports can separate revenue by stylist to check that payouts line up with what each person actually brought in during a pay period.

Commission percentage set per stylist
Checkout linked to the stylist who worked
Role-based access to reports and settings
Reports broken down by staff member

Remembering every client's color and style history

A returning client's profile stores their visit history and any notes left by a stylist, which is valuable for hair salons where a color formula or a preferred cut length needs to be remembered across visits. Rather than relying on a stylist's personal notebook, that information stays attached to the client record inside the same system used for booking and checkout. Loyalty points and customer segments also help a salon identify regulars who might respond well to a promotion or a reminder to book their next appointment.

Stylist notes on color and treatment history
Loyalty points earned per visit
Customer segments for targeted outreach
Data kept private per business

Frequently asked questions

Can each hair stylist manage their own schedule?

Yes. Each stylist has their own calendar view, and the salon owner can see all stylists together in one combined week or day view to manage staffing and walk-ins.

How does commission tracking work for stylists?

You set a commission percentage per stylist in staff management, and since every checkout is linked to the stylist who performed the service, reports show earnings based on actual completed work.

What languages does SoftBela support?

SoftBela is available in English, Portuguese, French and Spanish, so salons in different countries can run the system in the language their staff and owners are most comfortable with.

Is there a free trial before I need to pay?

Yes, every new SoftBela account starts with a 48-hour free trial with full access to booking, checkout, staff and reports, and afterward the plan is 20 USD per month with no setup fees.

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