Salon & Barbershop Management

Let Clients Book Appointments Online, Any Time of Day

SoftBela gives each business a public booking page so clients can reserve a service, choose a stylist and pick a free time slot without a phone call.

Public booking link

Share one page across social media, a website or a text message to clients.

Live availability

Clients only see time slots that are actually open on the staff calendar.

Service and staff choice

Clients pick the exact service and, where allowed, their preferred staff member.

Direct calendar sync

Every online booking lands straight in the same calendar your front desk uses.

A booking page built for your business

Each SoftBela account gets its own public online booking page listing the services you offer, their duration and price. Clients open the link, select a service, choose an available staff member if you allow it, and pick a time slot that matches your real calendar. There is no separate booking system to manage: the page reads the same schedule your staff already use, so double bookings and mismatched availability are avoided. You control which services appear, how far in advance clients can book, and whether a specific staff member can be requested. The page works from a phone or a computer, so clients can book from wherever they see your link.

How a booking request becomes an appointment

When a client submits a booking, it is created on the calendar in the same format your staff use for walk-ins and phone bookings. The appointment carries the service, chosen staff member, date and time, and appears alongside every other appointment for that day. Front desk staff see new online bookings the moment they arrive, with no separate inbox or export step. Because bookings share one calendar with buffers and no-show tracking, an online booking is treated exactly like a booking made at the counter, keeping the schedule accurate and avoiding overlaps between channels.

What clients see and choose

Clients browse services grouped the way you have set them up, with prices and durations shown so there are no surprises. They can then see open time slots for the day and staff member they want, rather than guessing at availability.

Service list with price and duration
Staff member selection where enabled
Available dates and time slots only
Confirmation once the slot is reserved

Reducing phone traffic and no-shows

A public booking page reduces the number of calls a front desk has to answer just to check a free slot, freeing staff to focus on clients already in the salon. Because online bookings flow into the same appointment record used for no-show tracking, staff can still mark a client as a no-show or reschedule the same way as any other booking.

Fewer phone calls to check availability
Bookings recorded with the same no-show tracking
Rescheduling handled from the regular calendar
One record per appointment regardless of source

Fitting into daily salon operations

Online booking is not a separate tool bolted onto your business; it uses the same services, staff schedules and calendar views already set up in SoftBela. If you adjust a service price or a staff member's working hours, the public page reflects that change immediately, so clients never book something that is no longer accurate.

Uses existing services and pricing
Reflects current staff schedules automatically
No duplicate setup between booking page and calendar

Frequently asked questions

Do clients need to create an account to book online?

No separate client login is required to submit a booking. Clients open the public booking page for your business, choose a service and time, and the appointment is created directly on your calendar for your staff to see.

Can I control which staff members appear for online booking?

Yes. You decide which services are listed on the public page and whether a specific staff member can be chosen, so you can offer general booking for some services and named staff selection for others.

Does online booking replace phone or walk-in bookings?

No, it works alongside them. Every appointment, whether booked online, by phone or in person, is stored in the same calendar, so your staff always see one combined schedule instead of separate lists to reconcile.

Is the online booking page included in the SoftBela price?

Yes. The online booking page is part of every SoftBela module included in the single plan, so there is no extra fee to turn it on once your business account and services are set up.