Manage Roles, Schedules and Commission for Your Whole Team

Roles that match how your salon is run

Staff management starts with roles, which control what each team member can access within SoftBela. An owner or manager can see business-wide settings, reports and staff records, while a stylist or barber typically works within the calendar, point of sale and their own client interactions. Assigning the right role to each staff member keeps sensitive information, such as revenue reports or business settings, limited to those who should see it, while still giving front-line staff everything they need to book appointments and complete sales during the day.

Schedules that drive real availability

Each staff member has a working schedule set in SoftBela, and this schedule is what the appointment calendar and the public online booking page use to determine when that person can be booked. If a staff member's hours change, updating their schedule updates their availability everywhere it is used, without needing to adjust the calendar separately.

• Working hours set per staff member
• Feeds directly into calendar availability
• Also controls slots on the online booking page

Commission tied to actual sales

Commission rates can be configured per staff member, reflecting how your business compensates for services performed and products sold. Because commission configuration connects to the same sales recorded at point of sale, commission-relevant amounts are based on what was actually sold and checked out under that staff member, not a separate estimate.

• Commission rate set per staff member
• Based on sales recorded at checkout
• No separate manual sales log required

A profile for each team member

Every staff member has a profile bringing together their role, schedule, commission setting and the appointments assigned to them. This gives an owner or manager one place to review a staff member's setup rather than checking scheduling, payroll notes and sales records separately.

• Role, schedule and commission in one profile
• Linked appointment history
• One record instead of scattered files

Staff management across a growing team

As a salon adds staff or opens another location, staff management scales with roles and schedules configured per person and, where the business uses multi-location, per location as well. This keeps each staff member's availability, permissions and sales attribution accurate as the team and the business grow, without a separate system needed for each new hire or site.